PRIVACY AND SECURITY POLICY

All services provided in our store are owned by UMUT CANDAN Sole Proprietorship registered at CEVIZLI MAH. TUGAY YOLU CAD. NO: 69 C INNER DOOR NO: 222 MALTEPE/ ISTANBUL, and operated by our company.

Our company may collect personal data for various purposes. Below, how and in what way the collected personal data are collected, and how and in what way these data are protected are explained.

Through filling out various forms and surveys on our agency or membership, our members provide certain personal information about themselves (such as name, surname, company information, telephone, address or email addresses) which are collected by our agency as required by the nature of the work.

Our company may send campaign information, information about new products, promotional offers to our customers and members from time to time. Our members can make any choice regarding whether or not to receive such information during their registration process, and they can change this choice in the account information section after logging in or notify us through the link in the informative message they receive.

The personal information sent to our store by our members electronically during the confirmation process through the store or via e-mail will not be disclosed to third parties outside the purposes and scope specified in the “User Agreement” that we have concluded with our members.

To identify system-related problems and quickly resolve any problems or disputes that may arise related to the provided service, our company records and uses our members’ IP addresses. IP addresses can also be used to identify users in a general way and to collect comprehensive demographic information.

Our company may use the requested information for direct marketing purposes by itself or by persons with whom it collaborates outside the purposes and scope specified in the Membership Agreement. Personal information can also be used to contact the user if necessary. The requested information by our company, information provided by the user or information related to the transactions made through our store can be used for various statistical evaluations, database creation, and market research by our company and persons with whom it collaborates outside the purposes and scope specified in the “Membership Agreement”, without disclosing the identity of our members.

Our company undertakes to keep confidential information strictly private and confidential, to consider this as an obligation of confidentiality, to take all necessary measures to ensure and maintain the confidentiality, to prevent the disclosure of the entire or any part of the confidential information to the public or unauthorized use or disclosure to a third party and to exercise due care for this.

CREDIT CARD SECURITY

Credit Card Security is an essential factor to consider when shopping online. When using a credit card for online purchases, customers must ensure they are on a secure website that encrypts their information. The website must have a key or lock icon displayed on the bottom line of the browser, indicating that it is secure and encrypts all information. The card details are encrypted using 128-bit SSL protocol and sent to the bank for verification. Once the bank approves the payment, the transaction continues. The company does not store any credit card details, and all information is safe from third-party access.

To prevent credit card fraud, online stores typically verify the payment, billing, and delivery addresses of new customers to confirm their accuracy before processing their orders. Customers’ information is kept confidential, and they are the only ones who have access to it. The website operates in a 128-bit SSL security area, which is an internationally unbreakable encryption standard.

When shopping online, it is recommended to use internet shopping websites that have a phone number and a customer service center with an open address. Customers can ask for detailed information on any issue they may have, and they can obtain more reliable information on the website’s trustworthiness. Additionally, it is crucial to ensure that the online shopping website has the company’s address and phone number. Before making a purchase, customers should note all of the store’s contact information and verify it by calling the store.

If a customer decides to send their credit card and identity information via mail-order, the company keeps the information according to its privacy policy and deletes it after 60 days to protect against possible credit card disputes with the bank. The company will only charge the customer’s credit card for the amount specified on the mail-order form, and any other charges will require the customer’s authorization.

THIRD PARTY WEBSITES AND APPS
Our store may link to other sites within the website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed through these links. Advertisements published on the website of our company are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement are only for the use of our Store and do not cover third party websites.

EXCEPTIONAL CIRCUMSTANCES
In the limited cases specified below, our company may disclose the information of users to third parties, except for the provisions of this “Privacy Policy”. These cases are limited in number;
1. Law, Decree-Law, Regulation, etc. to comply with the obligations imposed by the legal rules enacted by the competent legal authority;
2. In order to fulfill the requirements of the “Membership Agreement” and other agreements concluded by our store with users and to put them into practice;
3. Requesting information about users for the purpose of conducting an investigation or investigation duly carried out by the authorized administrative and judicial authority;
4. It is necessary to provide information in order to protect the rights or security of users.

EMAIL SECURITY
Never write down your credit card number or passwords in the e-mails you send to our store’s Customer Service regarding any of your orders. Information contained in e-mails can be viewed by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.

BROWSER COOKIES
Our company can obtain information about the users visiting our store and the use of the website by using a technical communication file (Cookie). The technical communication files mentioned are small text files that a website sends to the user’s browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.

The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site and how long they stay on the site, and to dynamically generate advertisements and content from specially designed user pages for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your e-mail. Most of the browsers are initially designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.

Our company can change the provisions of this “Privacy Policy” at any time by posting it on the site or by sending an e-mail to users or publishing it on its site. If the terms of the Privacy Policy are changed, they will take effect on the date of publication.

For any questions or suggestions regarding our privacy policy, you can send an email to [email protected]. You can reach our company’s contact information below.

Company Name: UMUT CANDAN
Address: CEVİZLİ MAH. TUGAY YOLU CAD. NO: 69 C INSIDE DOOR NO: 222 MALTEPE/ ISTANBUL
Email: [email protected]
Tel: +90 216 740 0058